Q: What types of services do you provide?
A: We provide a wide range of services, including personal care assistance, meal preparation and nutrition, medication reminders, local errand services, light housekeeping, and specialized care such as Alzheimer’s and dementia care. We also provide respite care and have a division focused on developmental disabilities.
Q: How do you ensure the quality of care provided?
A: Quality care is our priority. All our caregivers are rigorously screened, trained, and supervised to ensure they meet our high standards. We regularly gather feedback from our clients to continually improve our services.
Q: How are your services personalized to each individual’s needs?
A: We understand that every individual is unique, so we begin with a detailed assessment of each client’s needs and preferences. Our team then creates a personalized care plan, which is regularly reviewed and updated as needed.
Q: Can family members be involved in the care process?
A: Absolutely, family involvement is highly encouraged. We believe in a collaborative approach and work closely with family members to ensure the care we provide aligns with the client’s needs and the family’s expectations.
Q: What happens if a caregiver falls sick or goes on leave?
A: In case a caregiver is unable to attend to their duties due to sickness or leave, we ensure a suitable replacement is arranged. Our goal is to provide uninterrupted, high-quality care to all our clients.
Q: How can I pay for your services? Are there multiple payment options?
A: For your convenience, we accept a variety of payment options. You can discuss the specifics by contacting us to guide you through the available options and help you choose the one that best suits your needs.